 
The employers (of the private or the public), have to pay a tax on the vocational training. Come out that she(it) gives the right to you, once a year, in a coverage of your training according to the budgets granted by your Collection Equal Approved Body ( OPCA).
The control of diligence is verified by the delivery of the homework and for certain training courses by six hours of grouping via the Webcam, the cat or by telephone. Certificates of presence will be supplied to your employer.
Our pupils entered the RATP, the Club the Mediterranean Sea, to Yahoo France through the company Ziff-Davis France, in our company of edition and in PME-PMI.
You will find, below, our proposition concerning the training courses that we are capable of distributing you to optimize your skills and those of your staff :
Sauver dans Mon Web
Support for training costs and maintenance of wages for the duration of training depends on the acceptance of your application by your employer and the joint body licensed collector (OCPA).
You fill the nominations including the documents requested, we will then call your OPCA to validate your support.
The purpose of the Academy EXAM'ENPOCH is not only to develop training for employees, tailored to your needs, but also provide an educational tool (Teaching Guide, laptop, USB software: SKY Accounting, PhotoShop) to update your knowledge.
The micro-computer or teaching guide, the USB key, software: HEAVEN Accounting, PhotoShop are delivered at home and the invoice (set by the Academy EXAM'ENPOCH) is personalized in the name of each trainee. This ensures that your title to the teaching tool.
We provide you with an application to take charge of training cost. Upon acceptance, we validate training.
You will find below our proposal regarding the training that we are able to provide :
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| |  1 - Training bureautique qualifiante : Word, Excel, PowerPoint | | click the image
Professional training for word processing (Word), spreadsheet (Excel), PowerPoint (slides), Internet with a computer available. Coût : 1 959,00 € ttc. Cost : 1 959.00 €.
Microsoft Office Word is a word processor. He is regarded as the central program of Microsoft Office. It dominates the market for word processing. It is used by all professions : clerical, secretarial, accounting, sales, customer advisor, various officials.
Microsoft Office Excel is a spreadsheet which, like almost all spreadsheets, can also make graphs, hence its name spreadsheet software. Because Microsoft Word, it dominates the market. It is used by all professions with specialties accounting, commercial and polls. The spreadsheet is very suitable for manipulating numbers, lists, to perform calculations, statistics. It is used in enterprises for purposes of the secretariat, but also as important management tool for decision support. Linked to databases, it can then extract favorably to represent information, make summaries, balance sheets and simulations that serve as bases for policy makers.
Microsoft Office PowerPoint is a presentation creator (succession of slides) for PC and Mac. It is used to create presentations with text with images, sounds, videos and other objects, which can be viewed on a screen and presented on a projector. Microsoft has incorporated the idea of viewer for Word and Excel. It is especially appreciated by consultants, managers, trainers, business leaders to discuss their results.
Computer Service or Maintenicien office equipment : The objective is to control the use of a computer, perform the tasks most common on the Internet. This is a very popular among employers.
General training
1 - Using a keyboard and mouse
2 - Reinstall your system completely: OS, peripherals, applications, anti-virus, Internet
3 - Write and print a Word document
4 - Share a printer, your documents but also your broadband connection wired or wireless (WiFi) on two computers.
5 - Install and configure your digital camera
6 - Forward, edit and burn your photos on cdrom
7 - download music and listen to MP3
8 - Compress a file with WinZip and email
9 - Install and / or uninstall software
10 - Use a recorder
11 - Using a scanner
Internet training
1 - Install connecting an ISP
2 - Create your Internet mail and learn how to use
3 - Browse and search the Internet for information
4 - Cleaning drive speed up your computer, your pc rid of a virus or spyware or aggressive advertising, parasites, Trojan horse, add some space in your hard disk, save your documents (hard External Hard Drive).
Upon the agreement of your employer, care funding is part of the DIF, CIF or your OPCA through your training plan.
The training is supported for both independent managers, employees or individuals under the DIF, CIF, the AGEFICE of OPCA.
We help you to finance your project from your body financier. | |
| | 2 - Formation- lighthouse qualifiante : salesman High Level | | click the image
Cost : 1 959.00 €.
It is initially to choose the style you want to sell strengthen, then you choose the specific training program.
Missions / Responsibilities :
Whether in B to B (business to business) or B to C (Business to Consumer), the sale is defined in several ways :
- Training adviser Young (tourism)
Travel counselors advise clients on travel options and tour packages, book passages and hotel rooms, prepare tickets and receive payment.
By 2009, employment growth in this profession should be above the average for all occupations. The number of job seekers should be roughly equal to the number of work opportunities. Due to the increase of family income, reducing family size and increasing the number of older people likely to travel, there will be more trips, hence the increase in demand for services travel. In addition, there should be more business travel as companies take the expansion.
He (She) is responsible ensure, in a spirit of acceptance and respect for the customer, recording and collection of all purchases. He (She) is actively involved in customer loyalty.
Its role
The tasks of the host cash are as follows :
The HOME
- Developing a close relationship and trust with the customer by a trader (information, advice and guides the customer in the store) ;
- Relay the news of the store with customers
THE COLLECTION
- Effectively manage the flow of products on the carpet by a prompt registration of all purchases;
- Preliminary manage disputes by listening carefully and distributed diplomat
THE LOYALTY
Promote the loyalty programs (ask the customer if the card holder and explain the benefits when it does not have)
CALIBER
- Kindness
- Rigor
- Punctuality
- Speed
- Honesty
- Meaning the customer
- Mathematical skills
training sale in stores is one of the most simple to achieve. Indeed, the customer comes in the approach to advise it comes to the seller. It therefore does not commit any intrusion into a private sphere that could be misunderstood by the buyer.
- Stand in training sale on market stalls or
If the sales booth on market resembles that in-store, it differs in some respects. The seller market also plays a leadership role in sales, trying to forge a relationship of complicity with the client more than in a large area.
Mail order (or VPC) traditionally takes place by mail or phone. the customer generally receive a catalog and choose items that interest them. The VPC is present both in town (used to save time) and in the countryside where shops are rare.
Who has never had a vendor come play at home to sell ten bottles of champagne or a vacuum cleaner? Sales at home is difficult. The seller must prevail in the privacy of the client without coming to feel like an intrusion.
Teaching provided :
A computer
The marketing function in the enterprise is the most important because it is the symbol of the vitality and the future of the entire organizational structure.
But the selection of the customer is at the heart of corporate strategy. There are good and bad customers. Good customers appreciate what the company can do for them. ill customers ask the company to do what it can not do well or effectively.
The cliché "the customer is king" is finished. The relationship became a win-win.
the client must be satisfied with its product.
The seller must offer the customer the product that it is not just the products on which it is objectified. One does not go without the other, but for a lasting relationship should be honest. The customer feels your efforts and will always use your services in the future.
The sale must be focused on the behavior of the customer who appreciates the efforts of the company.
Care funding is part of the DIF, CIF or your OPCA through your training plan. | | Any sectors | : | bank, insurance,RATP, SMALL AND MEDIUM-SIZED BUSINESSES, independents. | | Method of Training | : | according to Stephen R. Covey, author of " 8 customs of those who realize all that they begin ". Contact: contact@examenpoch.com |
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| 3 - Training qualifiante Recommend of customers by telephone | | Click the image
Any sectors : bank, assurance, RATP, SMALL AND MEDIUM-SIZED BUSINESSES, independents, in In-service training and\or Contract of Professionalization. Cost : 1 959,00 € ttc.
You go to work for Call centers which are subcontractors of banks, administrations and companies. Thus, you will be the employee of the Call center but you go to represent the image of the company applicants of the services of the call center : studies and marketing TV.
You certainly already received, to you, a phone call either for meetings with a financial adviser, or to know your opinion on a product in launch or existing.
Well, Call centers study at request of the customer canvassed by their own services, a project of dialogue of sale or telephone survey, and confide then to the employees formed for that purpose the care of joining by telephone the private individuals or the targeted companies.
What favors the company does it fire of this relation? An economy of money by fast contact with the prospect who becomes a customer with regard to commercial one ground.
The training is coverage whether it is for the independents, the managers, the employees or the private individuals within the framework of the DIF, of the CIF, of the AGEFICE, of the OPCA.
We help you to make finance your project with your body to financeur. | |
| 4 - Secretary qualifying commercial or accounting | | Education Secretary - Assistant Commercial "-" Wizard Accountant "-" Wizard Management "Cost : 1 959.00 €.
For the basic techniques of the secretariat, coupled with training and / or training accounting very popular with employers. You will end up in various situations combining the control of the sales process or accountability.
Upon the agreement of your employer, care funding is part of the DIF, CIF or your OPCA through your training plan. | |
| 5 - Training qualifiante Responsible for marketing actions direct | | Training Manager direct marketing activities - Cost : 1 959.00 €.
From prospect to the client, a number of steps, often repeated, must be respected. the role of responsible direct marketing is to identify the target commercial and then put processes in place to hang and customer loyalty.
The training is supported for both independent managers, employees or individuals under the DIF, CIF, the AGEFICE of OPCA.
We help you to finance your project from your body financier. | |
| 6 - Addressing Retirement calmly | | This formation, begun intra, with the exchange of the lived and the reflection on projects of life, allows a positive transition of the departure of the company towards a constructive future. It is a revival as well for the candidates as for the company or the Administration. Cost : 1 450,00 € ttc.
The coverage of the financing is made within the framework of the DIF, of the CIF or by your OPCA via your plan of formation. | |
| 7 - Vocational training DRH | | Training Manager human resources (DRH) is reserved for managers with responsibilities in a service personnel (Category A). Cost : 5 500.00 €.
The Director of Human Resources must master the following
- Personnel Management: the definition, implementation of recruitment and promotion of career management (mobility, placement, training ...) and the development of the remuneration policy ;
- the social management : the creation of different forms of employee participation (incentive, quality circles ...) to motivate employees and negotiating with staff representatives ;
- Internal communication : guarantee the quality of the social climate, HRD should seek the support of the staff with corporate goals and disseminate information of Economic and Social Council.
Upon the agreement of your employer, care funding is part of the DIF, CIF or your OPCA through your training plan. We help you to finance your project from your body financier. | |
| The coverage of the Formation within the framework of the DIF | The individual right to training (DIF), a credit hour in which an employee has to learn his initiative in a professional setting.
DIF can acquire :
- a promotion, acquisition, maintenance and upgrading of skills,
- a qualification for the acquisition of a diploma or a title for business purposes.
The commitment to training under the DIF is in accordance with the agreement formalized by a written document.
The DIF is applicable from 1 January 2005.
Your credit increases increases of 20 hours each year if you are full time. It combines up to a limit of 120 hours.
You are part time : the right to DIF is calculated on a pro rata basis of your plan of work.
You're CDD : If you have four months' service, consecutive or not, during the last twelve months, in the same company or not, you have acquired a right to DIF. It is calculated prorata temporis for the duration worked.
You are employees : The agreement of 8 July 2004 concluded in the temporary employment sector specific and sometimes improves some of your legal rights in vocational training. In addition, some training arrangements are specific to the interim. The DIF is opened to you if you justify 2 700 hours worked in the interim, including 2100 hours in the ETT in which you are applying (assessed on 24 consecutive months). Your DIF is 40 hours per 2 700 hours within 120 hours.
You are intermittent entertainment, there are 2 categories :
"Category A"
The right to DIF is formed when the intermittent conducted over the periods from April 1 to March 31, at least 65 days of work for artists, directors and producers, and 80 days of work for technicians . For these periods, the acquired right is 8 hours of training. For times higher, the number of hours purchased will be calculated prorata temporis.
"Category B"
- Intermittent down on the last two years and have more access to other training arrangements,
- Disability,
and count from 1 April 2001 to 31 March 2006 :
- 140 days of work for artists, and up to 40 days in the last 2 years
- 160 days of work for technicians and maximum 50 days in the last 2 years.
For these periods, the acquired right is 14 hours of training.
For times higher, the number of hours purchased will be calculated prorata temporis.
Compensation
For category A public, and beneficiaries of the ARE, conditions and remuneration arrangements are identical to those applying for courses "training plan" :
- for more than 40 hours, the student must contact the ANPE to collect AREF,
- training for less than 40 hours, or whose training methods allow organizations to simultaneously hold a job, the intern continues to receive the ARE.
For public Class B non-beneficiaries of unemployment, the AFDAS hourly pay compensation equal to 80% of gross hourly wage.
For your application, you must have the following :
- The form AFDAS "DIF intermittent - request to take charge" (see below)
- the course program
- copy of your proof of activity for the period from 01.04.2001 to 31.03.2006 (5 years)
- Deadline for submitting File: 2 weeks before the start of the course.
You just be dismissed, you have resigned : You can use your DIF immediately. Your employer is obliged to give you the training of your choice during your notice. The number of hours you are entitled must be specified on your letter of dismissal. Otherwise, there is a lack of procedure that you can contest the tribunal. Write your letter immediately.
Your rights are managed by the FONGECIF.
The company has not only obligation information on the DIF. It must train its employees. If no request comes from them, credits hours of training are combined. Thereby increasing the financial risk to the DIF. If nothing is done for 3 years, the company faces the risk that his colleagues ask each 60 hours of training, equivalent to almost half a month of training. This represents a cost equivalent to a 13th month's salary for each employee costs (salaries + educational costs).The financial risk to let accumulate credits hours DIF is important for the company. As an indication, this represents a risk of 2 billion euros per year for all employees of listed companies.
The written request of SRI is to submit by hand or sent by mail recommended to your human resources manager.
The application must specify the nature of the training, its starting date, duration, I'organisme training and the cost of training.
The application must be filed 60 days before the start of training.
Within 30 days after the filing of your application, we will answer your human resources manager.
If the response is favorable, an agreement will formalize the choice of training and modalities of implementation. | |
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|  | |  | | | Letter of application for training |
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| | | | Portable PC + key usb 4 G ° offered | | You are a high school student or a student. You can ask to your parents to take a contract DIF with the Academy EXAM ENPOCH. The profit is not only the professional qualification which your parents are going to acquire but furthermore you go to benefit from a Portable PC.
The bearing of the costs of training is made by the body to the OPCA beside of which the employer of your parents pays the contribution.
To put the reference ETUD57 in the file and you will have, besides, one USB key. | |
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